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Job Vacancy

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Telethon Caller (46 positions)

Listed by Alumni and Development University of Strathclyde

Applying

Application deadline: Thu 09 Jan 2025 09:00
Apply online at University of Strathclyde - https://buffalofc.formstack.com/forms/strathclyde_application_form_2025

Rate

£11.44ph + 17% holiday pay

Hours

Hours: Weekday calling: 6.15pm – 9.30pm. Saturday calling: 11.45am - 6pm. Sunday calling: 1.45pm - 8pm. Callers will work a minimum of two evening and one weekend shifts per week, potentially more dependent on the needs of the campaign.

Interview

Mon 06 Jan 2025 Interviews will be held w/c 13th January and training on Saturday 8th and Sunday 9th February 2025.

Job Duration

3 weeks Monday 10th February – Sunday 2nd March

Details

The Alumni and Development office is recruiting Strathclyde students to become callers for our annual telethon fundraising campaign. Callers will contact alumni of the University to share current student experiences and raise money for the University of Strathclyde’s Alumni Fund.

 

The Alumni Fund is supported by financial donations from the Strathclyde alumni community. Donations fund scholarships, the library, international study and student-led projects which enable Strathclyde students to realise their potential and have an outstanding university experience. The University fundraises for the Alumni Fund through various means, including an annual telethon campaign.

 

We are currently recruiting a highly motivated team of 46 Strathclyde students who will reach out to alumni by telephone over a three week period. No fundraising or sales experience is necessary as you will be provided with full training and support throughout the campaign.

 

All callers must have the right to work in the UK and be available for training on Saturday 8th and Sunday 9th February 2025, and for calling shifts throughout the full campaign dates of Monday 10th February – Sunday 2nd March 2025.

 

Please note calling and training will take place remotely, from your own home using your own laptop and mobile phone.

 

Desirable Skills

  • Excellent spoken and written English
  • Strong communication skills
  • Confident telephone manner
  • Ability to handle confidential information discreetly and in accordance with University policy
  • Ability to work as part of a team as well as independently
  • An interest in learning more about the University and the Alumni Fund

 

Caller Responsibilities

Student callers will be required to contact specially selected alumni with the objective of talking to them about the University's current alumni relations and development programme.

The purpose of this is: 

  • to seek support from alumni on behalf of the University by asking for donations and pledges in a sensitive and non-obtrusive manner and to encourage regular giving
  • to build closer links between the University and its alumni 
  • to talk to alumni about their lives and get advice on your future career 
  • to inform them of specific University events and to record any feedback given relating to past events
  • to help accelerate our wider development programme and communicate our fundraising aims
  • to record any news snippets for alumni newsletters and/or gain feedback on previous newsletters
  • to boost energy and evoke interest in specific University campaigns/projects 
  • to record pledges of voluntary help for University events/activities 
  • to remind them of privileges associated with being an alumnus of the University of Strathclyde
  • to help measure support for the University development and alumni relations projects 
  • to thank current donors for their continued generosity 
  • to help identify lost alumni

 

Salary

Callers will be paid £11.44ph + holiday pay

 

Calling Dates

Applicants must be available 9am - 4pm on both training dates of Saturday 8th and Sunday 9th February 2025. If you cannot attend both sessions you will be unable to participate in the campaign. 

 

Applicants must be available throughout the full campaign dates of Monday 10th February – Sunday 2nd March 2025.

 

You will work a minimum of two evening and one weekend shifts per week, potentially more dependent on the needs of the campaign. There will be a mix of evening and weekend shifts and you will be expected to be flexible within reason. There will be one day of no calling per week.

 

Calling Times

Weekday calling takes place in the evenings 6.15pm – 9.30pm.

Saturday calling takes place between 11.45am - 6pm.

Sunday calling takes place between 1.45pm - 8pm.

 

Please note all calling and training will take place remotely, from your own home using your own laptop and mobile phone.

 

Please be advised that our telethon campaign is managed by an external consultant, Buffalo who will conduct initial shortlisting and telephone interviews.

 

If you have any questions please contact:

 

Izzy Abebrese

Alumni Fund Officer

developmentoffice@strath.ac.uk

9 Student

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